Frequently Asked Questions

Let us know about stairs, lifts, loading docks, or street parking permits when you book, and we'll plan the run around them. In the Eastern Suburbs that often means checking permit-parking rules for your street or booking a lift with your building manager ahead of time — we're happy to help coordinate this with you.

Insurance arrangements are confirmed as part of your booking — ask us about this when you request a quote and we'll let you know what applies.

We quote based on the size of your job, distance, and any access complications (stairs, lifts, parking). See our pricing guide for indicative hourly rates by crew size, or read our guide to moving costs for more detail on what affects the price. You'll receive a clear quote before your booking is confirmed.

Quote requests are welcome for jobs of all sizes, from a single item to a full house move. If a minimum applies for smaller bookings, this will be confirmed when you enquire.

Enquire with your preferred move date and we'll let you know what's available.

Any deposit requirements will be confirmed when you book — ask us about this as part of your quote.

Cancellation and rescheduling details are confirmed when you book. Get in touch as early as possible if your plans change.

The service area covers Sydney's Eastern Suburbs — see the full service area list — with moves further into greater Sydney available on request.